RETURNS + EXCHANGES
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We get it: Shopping online is hard. However, we are a small brand with limited inventory. While this means we might have a stricter return policy than you’re used to, it also means we have that much more time to give you the personalized information you need to get the right fit the first time! So if you have ANY questions, please reach out to us!
Our Return Policy
To accommodate unforeseen or unpreventable fit issues, we offer a 15-day return window. The cost of return shipping will be deducted from your refund. Returns must be in sellable condition. This means no dirt, no animal hairs, and no excessive wear. If we determine the garments to not be in sellable condition, a maximum of 50% of the purchase price will be refunded, and we reserve the right to withhold a larger percentage of the refund as we deem necessary. We will always try to be reasonable, so please contact us as soon as possible with any issues that arise.
Our exchange Policy
We would much prefer you order a single size (with our help!) than order multiple sizes to see which size fits, and will try to make the exchange process as painless as possible. We offer free return shipping labels for exchanges, and will ship you your new size as quickly as possible. Exchanged garments must be in sellable condition, as spelled out in our return policy.
How to start your return or exchange
Please email info@firstprinciples.clothing to begin your return or exchange!

